Data Deletion Policy

At SeChat, we respect your privacy and are committed to helping you manage your personal data. This Data Deletion Policy outlines the process for requesting the deletion of your data and explains how we handle such requests.

1. Your Right to Data Deletion

You have the right to request the deletion of your personal data that we collect and store. This policy applies to all personal information associated with your account or use of our services.

2. How to Request Data Deletion

If you wish to delete your personal data, please follow these steps:

• Send an email to our support team at support@dishalive.com with the subject line "Data Deletion Request."
• Include the following details in your email:
  • Your registered email address or username associated with your SeChat account.
  • A clear statement requesting the deletion of your data.
  • Any additional information that may help us verify your identity.

3. Processing Your Request

Upon receiving your data deletion request, we will:

• Verify your identity to ensure the security of your account and data.
• Confirm the scope of data to be deleted (e.g., account data, usage history, etc.).
• Process your request within 7-14 business days.

Once your data has been deleted, we will notify you via email. Please note that certain data may be retained if required by law or for legitimate business purposes, such as fraud prevention.

4. Data That Cannot Be Deleted

In some cases, we may be unable to delete certain data, including but not limited to:

• Data required to comply with legal obligations.
• Data necessary to resolve disputes or enforce agreements.
• Anonymous or aggregated data that does not identify you personally.

5. Contact Us

If you have any questions about this Data Deletion Policy or need assistance with your request, please contact us at support@dishalive.com.

Thank you for using SeChat. Your privacy is our priority.